OnePath began its insurance journey over 130 years ago under the name Mercantile Mutual. It then became ING Direct, which was later taken over by ANZ. In December 2017, OnePath announced that it will be acquired by insurance specialist Zurich, in a deal scheduled for completion in late 2018. OnePath is expected to retain its trusted brand name and extensive product range.
In over a century of business, OnePath has earned over 40 major industry awards, including the following:
OnePath has eight different types of cover, and your benefit level will depend on your cover level and type. Read your policy information closely for the full details on your coverage. In general, OnePath offers the following key features for their policies:
OnePath offers eight different types of life cover to suit your needs and budget. Several types of cover, such as Trauma and Income Secure, also have varying levels of cover for you to choose from.
Secure your debts or leave money for your dependents if you pass away with OneCare Life Cover. Choose between stepped and level premiums, or a combination of both.
Insure your income in case you are totally and permanently unable to work due to illness or injury. Choose a definition that suits your job, whether you’re a business owner or a homemaker.
Receive a lump sum if you are diagnosed with one of 44 listed trauma conditions, including cancer. Match your cover to your budget by choosing from Trauma Comprehensive or Trauma Premier.
If you are sick or injured and unable to work, income secure pays up to 80% of your income. Choose from four different levels of cover and enjoy a benefit period up to age 70 for white-collar occupations. High-risk occupations can also add special protection through Income Secure Special Risk.
Designed for business owners, this policy pays a monthly benefit if you are totally or partially disabled. Choose either a guaranteed benefit or base your benefit on your expenses at the time of claiming.
Pays a guaranteed monthly benefit of up to $5,000 to cover your household contribution if you are disabled. This cover is suited to retirees, homemakers, and part-time employees.
Add Child Cover to your existing policy or take it out as standalone cover for financial protection if your child passes away or suffers certain traumatic conditions, such as severe burns or brain damage.
Three benefit options that can be added to an existing OnePath policy:
In 2017, OnePath paid over $930 million in claims to its retail, group, and direct customers. The average payment per claim was $401,784. In the past five years, OnePath has paid out more than $1billion in Group Insurance claims to over 20,000 Australian families.
Make a claim for OnePath life insurance through your financial adviser or by calling the OnePath Claims Hotline at 1300 555 250. You’ll receive a response within 24 hours with a claims form and specific details on what to do next.
If your OnePath life insurance is in your superannuation fund, you will need to claim through your fund. Contact your fund’s trustee as soon as possible to get the process underway.
OnePath members can earn Qantas Points and access premium discounts through three different schemes.
Qantas Frequent Flyer members can earn Qantas Points on eligible OneCare premiums at a rate of 1 Qantas Point for every dollar spent.