Chat with us, powered by LiveChat Take a closer look at the type of coverage private insurance provider Medibank can give to policyholders.


Medibank is a private life, health, pet and income insurance provider that supplies coverage and health solutions to 3.7 million Aussies. Medibank covers a range of support from mental health services, preventative care, primary care, and off-hours support.

  • Medibank has been around for more than 40 years and is headquartered in Melbourne and is listed on the ASX (ASX: MPL). The insurer’s goal is to deliver Australians the best health through their provisionary services.
  • Medibank operates in Australia.
  • Medibank covers life, health, pet, travel and income protection insurance.
  • Health insurance members save 10% on Medibank life insurance policies. You can apply for up to $1.5 million based on income and age.

Trauma cover is available for those who have life insurance cover through Medibank. The insurer will pay the Trauma Benefit Amount when coverage is active and the insured experiences cancer, a stroke, heart attack, coronary artery bypass surgery, or loss of independent living. Following the event and after the amount is paid, the insured Life Benefit Amount will reflect the aforementioned payout.

As with trauma cover, total permanent disability is provided when the policyholder also carries life cover. When the insured is permanently unable to work, they will receive the amount of the total benefit in force.

Medibank has an app that can be downloaded to your phone or tablet from the Apple Store and Google Play, which can help you file a claim, make changes to your policy or find a Members’ Choice Provider. You can also get an estimate for a claim with the app’s “out of pocket estimator”.

Based in Melbourne, Medibank also holds offices in Sydney, Wollongong, Canberra, Brisbane and Perth. To find your closest store location, visit

Medibank offers a line for new members, existing members, and a live chat. A direct mail address and feedback log can be found at the contact page.

Medibank currently is not one of the insurers Life Insurance Comparison works with. We are able to offer you quotes from our panel of insurers which include AIA, BT, CommInsure, OnePath, TAL, MLC, ClearView, Zurich and NEOS. To see sample quotes online, enter your details here.

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