16 Mental Health Services Worth Knowing About in Australia

With 20% of Australians experiencing a common mental health disorder during any 12-month period, it’s important to know about the mental health services available. If you’re not sure who to reach out to, here are 16 organisations offering Aussies help and support in times of need.

Whether you’re suffering from mental illness, or someone you know needs an ear, there are services out there to support yourself and those around you no matter the situation. 


Headspace is the National Youth Mental Health Foundation that provides early intervention mental health services for 12 to 25-year-olds, and also assists in promoting young people’s’ well-being.

They cover four key areas, including: mental health, physical health, work and study support, and alcohol and other drug services. Headspace centres are located across metropolitan, regional and rural areas of Australia.

For more information visit their website: https://headspace.org.au/

Beyond Blue

Beyond Blue equips Australians with the knowledge and skills to protect their own mental health. They are giving people the confidence to support those around them, and are making anxiety, depression and suicide part of everyday conversations.

They are also tackling stigma, prejudice and discrimination, and are breaking down the barriers that prevent people from speaking up and reaching out.

Beyond Blue provide 24/7 call services, the ability to chat online with a counsellor from 3pm to 12am every day of the week, and online forums where you can chat with community members.

For more information visit their website: https://www.beyondblue.org.au/

Black Dog Institution

The Black Dog Institute is known internationally for being a leader in the promotion and progress of identifying, preventing and treating mental illness.

They use innovative research to develop new and more effective strategies for people living with mental illnesses.

They also place emphasis on teaching people to recognise the symptoms of poor mental health in themselves and others, as well as equipping them with the appropriate tools to help them manage their health.

For more information visit their website: https://www.blackdoginstitute.org.au/

Relationships Australia

Relationships Australia is a leading provider of relationship support services for individuals, families and communities. Their goal is to support Australians to achieve positive and respectful relationships.

They provide a multitude of services to Australians including: counselling, family violence prevention, workplace services, relationship services for the elderly and more.

The organisation also provides courses to improve relationships.

Their family and relationship skills course focus’ on the needs of the community and many different courses are available in each state or territory.

Their professional training course provides training for family and community support professionals to develop specialist relationship counselling, mediation and management skills.

For more information visit their website: http://www.relationships.org.au/

Lifeline Australia

Lifeline is an Australian charity that aims to save lives, offer support during crisis and stop the increasing number of suicide related deaths.

They provide national and local community services. Some of their national services include 24/7 telephone crisis line, online crisis support chat, and DValert (domestic violence response training).

A range of services are provided through local Lifeline Centres across Australia that meet the needs of local communities.

Examples of these services include: welfare programs, face-to-face counselling, financial counselling, suicide prevention and bereavement services, and family and mediation services.

For more information visit their website: https://www.lifeline.org.au/

SANE Australia

SANE Australia is a national mental health charity working to support Australians affected by complex mental illnesses.

SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.

They provide services for many walks of life including mental health at work, and supporting older Australians with a mental illness.

For more information visit their website: https://www.sane.org/

The Children of Parents with a Mental Illness (COPMI)

COPMI supports children whom have parents experiencing a mental illness by promoting better mental health outcomes. They also aim to decrease the negative stigma related to parental mental illness.

For the children affected, COPMI helps to provide resources for them to overcome educational, social, behavioural and development challenges that they may face.

They develop information for parents and provide online training courses for professionals to support families either individually or through community services.

For more information visit their website: http://www.copmi.net.au/

Mind Health Connect

The Mind Health Connect is a website that provides Australians with relevant information and resources about different health topics, particularly depression, anxiety and stress.

The organisation provides many types of resources, including:

Mental health websites that give you detailed information and advice on specific mental health topics.

Apps and programs available online that assist with building your personal skills as well as tracking your progress.

Forums and peer support services that provide people with an opportunity to discuss their experiences with others that have gone through the same thing.

And if you’re looking for professional support, phone, online chat and email services are all available to the community (it is important to note that all conversations are kept confidential).

For more information visit their website: http://www.mindhealthconnect.org.au/

Open Minds

Open Minds is an independent not-for-profit organisation that works with people to enhance their mental health and wellbeing with the aim to enable a positive future for people living with mental illness and disabilities.

They offer tailored mental health services that are focused on the individual needs of every person who is receiving care that includes shelter, a source of income, health and lifestyle.

For more information visit their website: https://www.openminds.org.au/


Grow is comprised of professionals that directly work with people who have mental health problems. They initiate their services through mutual help, friendship and support from the community.

The organisation takes a relatively different approach to helping those affected by mental illness as clients can learn from those who have the same problems as them. Grow believes that this method can help both individuals involved reach their full potential.

For more information visit their website: https://www.grow.org.au/

Way Ahead

Way Ahead is part of the Mental Health Association of NSW. The organisation provides a link between people searching for help and services able to provide it.

They offer free anxiety support groups throughout NSW and are responsible for many initiatives leading the way to improved mental health, including: Mental Health Month NSW, Way Ahead Workplaces, and OCD and Anxiety Disorders Awareness Week.

For more information visit their website: https://wayahead.org.au/

Kids Helpline

Kids Helpline provides individuals aged 5 to 25 a counselling service with a focus on empowerment. They provide professional, specialised counsellors who are equipped to handle a range of unique situations.

It is an organisation that allows the person seeking help with the freedom of being in control; you can choose the gender of your counsellor, and even select the option to access the same counsellor you’ve had before. Most importantly, all conversations are private and confidential.

For more information visit their website: https://kidshelpline.com.au/

Mind Spot

Mind Spot provides support for individuals with depression, stress, anxiety or low mood. They also offer individuals in need with screening assessments and treatment courses that can improve their wellbeing.

The organisation is made up of a small team of 30 psychologists, psychiatrists and other mental health professionals who can also put you in touch with local services rather than online services.

For more information visit their website: https://mindspot.org.au/

Mensline Australia

MensLine Australia provides individuals with online and telephone support, and information and referral services catered to men with concerns about their family or relationship.

The service is available to all men across Australia, and callers have access to 24-hour support. All exchanges are confidential and allow the individual to be anonymous, creating a safe space for all.

Mensline can be used for various reasons; some men call about their concerns of being a dad, while others may be dealing with anger management. The spectrum ranges and Mensline is staffed by professional counsellors well-equipped to assist with the issues men face.

For more information visit their website: https://mensline.org.au/

National Aboriginal Community Controlled Health Organisation (NACCHO)

NACCHO is an organisation focused on promoting and developing the importance of universal wellbeing for Australians by utilising local Aboriginal Community Controlled Health Services (ACCHS).

Their QUMAX initiative aims to provide Aboriginal and Torres Strait Islander people with the opportunity to have improved access to high quality medicines.

For more information visit their website: https://www.naccho.org.au/


QLife is the first organisation in Australia that specifically caters to individuals within the Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) community.

They provide counselling and referral services nationwide. From 3pm to midnight in your state or territory you are able to chat online or via the telephone with a QLife counsellor.

QLife also gives people access to an online forum where individuals that prefer anonymous interactions are still given a safe and friendly environment to speak and interact with others.

For more information visit their website: https://qlife.org.au/

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